Your Privacy Is Our Priority

This Privacy Policy ("Policy") governs the relationship between the betjj platform ("we", "us") and every individual who uses its services ("you", "user"). By using the betjj website (betjj.lat) and all related services, you are considered to have agreed to the terms of this Policy.

We take your privacy very seriously. The purpose of this Policy is to ensure complete transparency with you — what kind of information we collect, why we collect it, and how it is used. If you have any questions, contact us at [email protected].

We collect various types of information to operate betjj's services properly and to give you the best experience. This information comes from two main sources:

2.1 Information You Provide Directly

When you create an account or log in to betjj, we may collect the following information:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and mobile number
• Payment information — bKash, Nagad, or Rocket account details
• Documents required for identity verification (where applicable)
• Details of communication with the support team

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser and operating system details
• Pages visited and session duration
• Information from cookies and similar tracking technologies
• Gaming activity and transaction history

betjj uses your information only for specific and legitimate purposes. We do not sell or transfer your information to third parties unnecessarily under any circumstances.

3.1 Service Operations

• To create and manage your account
• To process financial transactions via bKash, Nagad, and Rocket
• To conduct gaming activities and confirm results
• To provide bonuses and rewards

3.2 Security & Fraud Prevention

• To ensure account security and prevent unauthorized access
• To prevent financial fraud and money laundering
• To detect and investigate suspicious activity

3.3 Customer Support

• To resolve your questions and issues via live chat and email ([email protected])
• To send important account updates and notifications

3.4 Responsible Gaming

We monitor your gaming activity to identify possible signs of addiction and to provide assistance when needed. This is an important part of our responsible gaming commitment.

3.5 Platform Improvement

• To analyze and improve the user experience
• To develop new features and services
• To send relevant offers and information (based on your consent)

betjj does not sell, rent, or transfer your personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:

4.1 Service Partners

With trusted third parties that perform specific technical services on our behalf (such as payment processors, server hosting, security services); this information will be used only for those specific functions.

4.2 Legal Obligations

Information may be disclosed pursuant to a court order, a lawful request from a government authority, or a requirement under applicable law.

4.3 Organizational Security

Information may be disclosed if deemed necessary to protect the rights, property, or safety of betjj or its users.

betjj uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that hold information about your visit.

5.1 Essential Cookies

These cookies are essential for the platform's basic functions — maintaining login sessions and ensuring security. Without them, betjj cannot function properly.

5.2 Functional Cookies

These cookies are used to remember your preferences (such as language selection) and to provide a personalized experience.

5.3 Analytical Cookies

Used to analyze website traffic and usage patterns. This information is processed in aggregate and is not used to directly identify any individual.

You can disable cookies by changing your browser settings, though this may affect some functionality of the platform.

betjj applies industry-standard technical and procedural security measures to protect your personal information. Our security framework includes:

• SSL/TLS Encryption: All data transmission between your device and our servers is encrypted.
• Encrypted Storage: Sensitive information is stored in encrypted form.
• Access Controls: Only authorized personnel can access your information for specific needs.
• Regular Security Reviews: Our systems undergo regular security testing.
• Firewall & Intrusion Detection: Robust network defense systems are in place.

However, it is not possible to guarantee complete security for data transmitted over the internet. You are responsible for keeping your account password confidential and for exercising caution when logging in from unfamiliar devices.

betjj retains your information only for as long as necessary. Retention periods are determined based on the following:

• All account and transaction information is retained while the account remains active.
• Even after an account is closed, certain information (such as financial transaction records) may be retained for the applicable period to meet legal obligations.
• If consent for marketing communications is withdrawn, the relevant information is promptly removed from the marketing list.
• Security logs are retained for a limited period and are then automatically deleted.

You have specific rights over your personal information at betjj. We respect these rights and are committed to making them easy to exercise:

8.1 Right of Access

You may request a copy of the personal information we hold about you at any time.

8.2 Right to Rectification

If your information is incomplete or incorrect, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted, though this may be limited where legal obligations apply.

8.4 Right to Object to Processing

You may object to the use of your information for marketing purposes and unsubscribe from any notifications at any time.

8.5 How to Exercise Your Rights

To exercise any of the above rights, email us at [email protected]. We will respond to your request within a reasonable time.

betjj is an adults-only platform and is intended solely for those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is a mandatory step in the registration process. If we hold information belonging to a minor, it will be deleted immediately and the associated account will be closed.

If you believe a minor is using our platform, please notify us at [email protected].

betjj may update this Privacy Policy from time to time — due to changes in technology, new legal requirements, or service improvements. We will notify you before any significant changes:

• Via a prominent notice on the platform
• By sending update notifications to your registered email

If you continue using betjj after any changes, you will be considered to have agreed to the updated policy. Therefore, it is recommended that you visit this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. betjj's customer support team is available 24/7:

• Live Chat: Get instant support directly through live chat on the platform.
• Email: [email protected] — write to us in detail about any privacy-related matters.

We provide support in both Bengali and English. We will respond to your request as quickly as possible.