betjj Responsible Gaming — Your safety is our priority
betjj believes that online gaming is for entertainment only. We are committed to ensuring the mental and financial wellbeing of every player.
At betjj, we see gaming as a healthy form of entertainment. However, we understand that for some players, gaming can get out of control. On this page, we will explain how you can keep your gaming experience safe and balanced, and where to find help if you run into problems.
The tools available on our platform — deposit limits, time-outs, self-exclusion, and 24/7 support — are completely free to use and can be activated at any time. Ensuring your safety is betjj's responsibility.
Are you struggling?
If any of the signs below apply to you, it may be time to reconsider your gaming habits. This is not a sign of weakness — staying aware is true strength.
⚠️ Remember: If you are playing more and more to chase losses, borrowing money to gamble, or hiding your gaming from family and friends — seek help now. The betjj support team is by your side 24/7.
- You are trying to stop gaming but cannot, and you keep going back.
- You are putting in more money to recover losses, which is known as "chasing losses".
- You are prioritising gaming over time you should be spending on work, study, or family.
- You are hiding gaming-related spending or lying to family and friends about it.
- You are spending money set aside for essential expenses on gaming.
- You feel restless, irritable, or anxious when you are not gaming.
- You are losing sleep or peace of mind due to gaming-related losses.
betjj Responsible Gaming Tools
betjj provides these safety tools free of charge on every account. Contact the support team at any time to activate them.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. A waiting period applies if you want to increase the limit.
Time-Out (Cooling-Off)
Temporarily close your account for a set period. Take a break of 1 day to 6 weeks — you will not be able to log in during the break.
Self-Exclusion
Choose long-term self-exclusion — from 6 months up to permanent. During this time your account will be completely inactive and all promotional communications will stop.
Loss Limit
Set a maximum loss amount in advance — daily, weekly, or monthly. Once the set limit is reached, the session will end automatically.
Session Time Limit
Decide in advance how long you will play in one session. A warning will be shown when time is up and the session will end.
Support & Guidance
The betjj 24/7 live chat and email support team is always ready to help you in both Bengali and English. Share your concern with us and we will activate the right tool for you.
How to stay safe
Plan a budget
Before you start gaming, set a clear budget — an amount you can afford to lose without it affecting your daily life. The minimum deposit at betjj is just ৳100, so you can start small. Never borrow money or cut essential expenses to fund gaming.
Manage your time
Decide how long you will play before you start and stick to that limit. Take regular breaks — at least 10-15 minutes every hour keeps your mind fresh and helps you make better decisions. If you are tired or under mental stress, it is best not to play at all.
Treat it as entertainment
Gaming is a form of entertainment — not a source of income. Every bet carries an equal chance of loss. Playing more to chase losses is likely to make things worse. Enjoy a win when it comes, and stop when you lose.
Protecting minors
betjj is only for those aged 21 and above. If younger family members use your device, please:
- Always log out when your login session is over.
- Do not share your password or account details with others.
- Use parental control software on the device if needed.
- If a minor is found attempting to open an account, the account will be permanently closed.
Financial safety tips
The minimum withdrawal amount at betjj is ৳500 and is usually processed within 1 hour. Do not keep excess funds in your account — avoid depositing more than you need. Review your deposit and withdrawal transaction history regularly.
Self-exclusion: how to activate it
To activate self-exclusion, contact betjj via live chat or email [email protected] and let us know the exclusion period you want. Our team will deactivate your account promptly. During self-exclusion:
- You will not be able to log in to the account.
- No promotional messages will be sent.
- The balance in your account will remain safe.
- A waiting period applies before the account can be reactivated once the exclusion period ends.
Do not hesitate to reach out for help
Gaming problems are a common human issue. Talking about it is a sign of strength. The betjj support team is always ready to stand by you.
betjj Support
The betjj support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English. Contact us for anything — activating responsible gaming tools, pausing your account, or self-exclusion.
Contact us by email:
Live chat: click the chat icon on any page of the site — available 24/7.
About professional support
Gaming addiction is a recognised mental health condition. Professional counsellors can provide confidential support. If you feel that gaming is having a negative impact on your life, please speak to a mental health professional.
Also talk to the people close to you — family or trusted friends can often provide the best support.
Asking for help is a sign of courage. betjj is always here for you.
Questions about responsible gaming
Enjoy betjj games betjj safely
Play responsibly and enjoy the entertainment. Visit our FAQ page for more information or jump straight into the games.